Keywords: establishment,finance,point_of_interest

Asset Preservation Tax and Retirement Services - Sterling Heights (MI)

Address: 🏡 42370 Van Dyke Ave Ste 711, Sterling Heights, MI 48314
Phone : +1 (586) 733-1305

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJDc9SLzTfJIgRnQYeTDRc91U

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    Flagstar Bank - Sterling Heights
    Hawk 411: **Before I write this review I need to make it known that this is not a review of this branch in particular, or the employees who work at this location. This is a review of Flagstar as an banking entity. **IF YOUR MORTGAGE GETS TRANSFERRED TO FLAGSTAR, READ THIS** I have NEVER experienced such blatant incompetence and utter disregard for customers as I have with Flagstar Bank. Three weeks ago, I found out that they shorted my escrow account, causing a severe shortage and forcing me into an absurd increase in my monthly payments—over $700 more than I was paying before. With a baby on the way, this is not just inconvenient, its financially crippling. I’ve called customer service multiple times, and all I get are agents who are completely useless. They have no clue how to fix the issue, and worse, they’re working with inaccurate, fabricated information. Their “automated system” is a joke, and none of them seem capable or willing to actually verify anything or admit when they’ve made a mistake. Even when I point out obvious discrepancies, they refuse to correct the information, acting as if I’m the one at fault. Their system reports that my property taxes and property insurance have doubled. I have evidence that they, in fact, have not increased. And the issue was created by their faulty unchecked system. Every agent, managers included, possess no interest or competence to be able to do their job and investigate and resolve the matter using their own intelligence. Whatever the automated software says, goes. No matter how wildy false it may be. What a joke. As of now, the problem remains unresolved, and I’m stuck paying higher payments because Flagstar cant do their job right. This is outrageous and completely unacceptable. I will be writing negative reviews until I feel satisfied knowing that Ive warned as many people as possible. It is simply not right that a banking entity is able to mess up this bad and face no consequences. Do yourself a favor and DO NOT bank with Flagstar. They’ll mishandle your account, ignore your concerns, and leave you with a mess to clean up while they sit on their hands. It’s a nightmare I wouldn’t wish on anyone.
    UHY LLP, CPA - Sterling Heights
    Harmon Oil: UHY has become a member of the Harmon Oil family. Being a family owned business, we have a tendency to make long term connections with outstanding companies. UHY has watched and helped us grow. Sometimes I think we couldnt do what we do without them. Fantastic and knowledgeable bunch of professionals !!!
    Enders Wealth Management - Sterling Heights
    Doree Cook - Thrivent - Sterling Heights
    KAIZEN FINANCIAL INCORPORATED - Shelby Township
    First Merchants Bank - Sterling Heights
    Frank Ibrahim: The manager in this branch is not helpful to anyone, acts arrogantly and treats customers in an inappropriate manner.
    Platinum Wealth Management Group - Sterling Heights
    Flagstar Bank - Sterling Heights
    Roni Mikhael: I was around 11:50 My first time there for the withdrawal awesome girl more than wonderful customer service
    Flagstar Bank - Sterling Heights
    annonymous: Ive had continuous problems dealing with Flagstar since my mortgage got transferred to them. Most recently, they double billed me for my mortgage payment for January because they are transferring my account between subservicers and both subservicers sent me bills. I would never voluntarily bank with Flagstar because of their poor customer service and general disorganization.