Morgan Stanley Financial Advisors - Muskegon (MI)

5 /5 Kyle Mack: Anytime I have a question there is always someone available to help me. Excellent customer service and they take the time to ensure you are taken care of. Brandon Turnbull has been amazing to work with.

1 /5 Rachel Rosencrants: Created retirement investment scenarios for us that were not applicable to us and failed to include key information (such as income factors, available money to invest, and projected amount of debt) in the scenarios. The retirement funds we had moved to Morgan Stanley were found to be sitting as cash in an account, and not invested approximately 1 month after the funds being transferred. In my opinion this is a total mismanagement of funds by lack of action. It took 4 requests for information on withdrawing funds related to college savings, and advising that we would escalate the matter to get movement on withdrawing the funds. I do not recommend this office!! I have advised my friends and family that have used this office to look elsewhere and make sure that they have their investment scenarios reviewed at the very least. I would never use an investment office that I cant trust!

5 /5 Kyle Ecker: My experience at MS of Muskegon, specifically with Brandon, has been extremely positive. The insight I gained as a result of my portfolio review and goal-setting session was an unexpected (and welcomed) value add. I am looking forward to continuing my relationship with this firm and Brandon.