Romulus Athletic Center - Romulus (MI)

5 /5 Karina Rivera: Shout out to DIANE from the daycare department. Diane has watched my daughter for a year now and I have nothing but great things to say about her. Diane always welcomes my daughter with a smile, kind attitude, and gentleness. It is because of Diane that I am able to workout comfortable. She is trustworthy and strictly follows department rules to insure the safety of the kids. I appreciate you Diane!!!

3 /5 Mark Loyd: It is a nice place but I was disappointed when I ask did they have a steam sauna and at this particular time, they dont in January of next year they should have it. so I think I will wait but they have everything else very impressive gym. but Taylor recreation gym has everything, I need aswell and for three times cheaper and they a sauna .

1 /5 Miriam Macioszczyk: Today I witnessed staff be rude to children and the DMC Physical Therapy Patients. I saw a lady let 3 young teens pay to enter with cash and didn’t give a receipt. Then to tell them their parents didn’t sign a waiver. When the children asked how’d they pay, they all said cash which I witnessed. Then the lady proceeds to say well we don’t have a record or anything to prove it. Then a Physical Therapy patient whom I overheard tell them she has a driver and someone who’s with her all the time and she’s been coming here for thereapy over the past 3 year, told her well anytime anyone passes this desk it’s $15. She asked for a manager and the guy pointed to another guy. So she said who is everyone’s boss? I need to speak to the one over everyone here and all the staff just turned their backs like this lady wasn’t even there. I mean seriously. All were rude, disrespectful and unprofessional. I hope DMC pull their contract out of this building because I’ve heard and witness the same action already 2 times this week. They all have smart mouths and need some common customer service training ASAP. IF THEY DON’T LIKE A JOB DEALING WITH PEOPLE. THEY SHOULD EXIT LEFT. I AM TAGGING THE NEWS AND LOCAL PAPER.

4 /5 JAMES LATELY: On September 28th around 5pm pm I was with my sons in the Aquatic area while my sons were swimming. A very rudely unprofessional life guard approach me and she started talking to me in a demeaning matter as if I was a dumb child. In order to remain calmly I walked away. After 15 minutes I called her out of the aquatic room to explain how rude she was to speak to me in that matter, she return speaking to me the very same way and tried to act like I was the person speaking wrongly. After she refused to acknowledge her behavior I told her to not speak to me. After I walk away from her she continues talking rudely to me and even had the nerve to tell me that she own the place and will keep me out. I later found out that she harass my boys telling them the same things. It took everything inside of me to remain calm. This person show be terminated and I will be speaking with the General Manager.

5 /5 Gretchen Burke: I love this swimming pool, the lazy river is a great place to walk in for a good workout. And the all of the employees I have interacted with are very nice and helpful.