Buffalo Wild Wings - Westland (MI)

1 /5 Megan: Me and my boyfriend came out for a simple dinner and got an unintentional test in patience instead. We sat at a dirty table (no big deal, right?) and waited. And waited. And waited. Twenty minutes went by before anyone even looked in our direction. Finally, someone tells us our server “didn’t know” we were there because she had a party. I guess that’s the excuse for everything now? Because apparently noticing two people sitting in your section for twenty minutes is too advanced a skill. We ended up ordering online because at least the app acknowledges customers. The second we did that, a new server suddenly appears to tell us we “can’t sit there” because it’s someone’s section. Girl, your section has been vacant of service this whole time. what difference does it make now? Apparently it’s a problem to take up a table that your server was already ignoring. The couple who came in the same time as us had their food before we even had a server. Then our online order took 40+ minutes instead of the estimated 20, they forgot the celery, and the chicken was dry as the Sahara. If this location’s goal was to set a new bar for how low service can go, congratulations you nailed it.

5 /5 Moe Moe: I went here for wings and saw they had a Philly chicken sandwich. I decided to try the Philly chicken, it was great!! I went back the next day and got another one, it was better than the first one. I also tried the chicken street tacos, they were great too.

4 /5 Sauce1977: The food was awesome. The family and I come here a lot this time I dined in alone. I had the ultimate nachos and traditional wings this time. I do the rewards here, so I come here 3 to 5 times a month. Beer choices are awesome here. I always do a two drink min when I come to any establishment. I try and avoid the mixed drinks here because they are insane and I taste more sugar than the hard stuff. Anyhow, if youre gonna drink the hard stuff, avoid the short dude with the blond dread locks. The guy is a horrible bartender he shorts the alcohol with his quick, unmeasured poors. I really liked the new Philly Cheese sandwich thats one pretty good. Wings are still my favorite! My waitress Raven was awesome today. She was very kind and attentive!

1 /5 Alisha Stapleton: Overall very disappointed. To start the area was very packed and noisy which I can easily overlook as it’s expected with Buffalo Wild Wings. However when they brought out our pretzel bites it had so much seasoning I had to scrape some off so it didn’t cause high blood pressure. The rest of the food took an hour to come out. When it did my husband’s food was wrong. One was right and the other sauce was incorrect. We brought it up and our waitress Annaa started arguing that it was correct. I’m not saying the customer is always right but when we are saying hey can this please be corrected and keep being told it has to be right because it’s orange then would not correct it until he scraped the wrong ones onto a side plate to return it which is weird. My food was brought out 10 minutes after the rest of my party’s and when it was delivered some wings were cold. Our waitress did not check on us unless they were bringing food or drink. Will not go back to this Buffalo Wild Wings.

5 /5 Mimi Chavez: Went here for my daughter’s last minute bday dinner. They had great customer service. Staff was extremely friendly and attentive. The manager even came over w couple times to check in and also let her know she gave us a deal when we didn’t even ask for one. Food was out fast too. Would highly recommend.