1 /5 Kevin Brown: Ruined Our Company Christmas Party
Capital Prime Restaurant completely ruined our company Christmas party. We had an 8:30 PM reservation with a private room, but it wasn’t available because the prior party didn’t leave. We were pushed into a crowded bar area and had to ask just to get a table.
They ran out of major items — baked potatoes, tomahawk steaks, Coors Light, and multiple desserts. Management offered nothing but excuses and no solutions.
Some appetizers came out, then the rest arrived 45 minutes later. When asked about the delay, the food runner questioned whether we even wanted them anymore. Dessert took another 30 minutes, then we were asked if we wanted it to go while still seated. No coffee, no recovery effort.
The only professional all night was our waiter. Our bill was $1,800 including tip, which is outrageous for an experience that was stressful, embarrassing, and disappointing. I do not recommend hosting events here.