1 /5 Julia Eriksson: My experience with this restaurant was disappointing due to poor service, unsatisfactory food, and a lack of value for money.
We arrived at the restaurant at 5:45 p.m. and waited for 20 minutes before I had to ask a server to take our drink orders. In the meantime, the table next to us, was cleaned up, an older white couple just came, and they had already received their drinks. The server was actively asking them if they wanted to order their food.
There were three of us: myself and two African American friends. Eventually, I had to go all the way to the front desk to ask for a manager to assist us in ordering food after more than half an hour of waiting.
Our server never made eye contact with us or offered us any food or assistance. Honestly, the food did not look appealing or taste good at all.
In my experience dining at restaurants in Michigan, this was the worst experience I have ever had. It wasnt just that they struggled with service or cooking; it was also a matter of respect for customers and consideration of our time and race.
I am an Asian Swedish woman who grew up in Sweden and also a restaurant owner.
But I have never encountered such a terrible experience as I did today.
Therefore, I will never return to this restaurant. The United States is home to a rich tapestry of cultures and populations, and issues of racism should not be so openly evident, especially on a beautiful Sunday.
(I dont want to give any stars it all.
But I still give 5 stars for the restaurant manerger who listen to our complaints)