A.K. Rikks - Grand Rapids (MI)

4 /5 Star Boygr: A.K. Rikks Great for shopping! When you order things, They need to hold other companies accountable! This did not happen! Why promise something when there is NO INTENTION of delivery? A.K.Rikks should have held company ACCOUNTABLE! Company should gave you a discount or something! 5 Stars for shopping. 4 stars not holding Companys on special orders ACCOUNTABILITY! Customers told 6 to 8 weeks, in October and it was over 3 plus months later! DO NOT do any special orders, I was very disappointed. Promise beginning Dec, Then before Christmas, then by X mass, also promised after 3 times going before out vacation Jan 31 did not happen!

2 /5 Patrick Bird: My wife and went to this place to look for a dress that she could purchase for my son’s wedding. Initially, the person who greeted us was friendly. She asked if we wanted something to drink and who we worked with before. We declined drinks and told her it was our first time there. At that point my wife received no attention. The selection looked nice but she wasn’t sure where to look for her size. A few people were sitting around this little bar having drinks. Couldn’t tell if they worked there or not. Hardly anyone was in the store. Had they been more helpful, and she found the right dress, we would have bought it. Perhaps it was happy hour and they didn’t need our business.

5 /5 Shannon Tran: My husband’s tux and reception outfit were absolutely perfect—both were tailored beautifully by Drita and Jenny, fit him so well, and made him feel so handsome on our wedding day. The service was immaculate from start to finish, making the entire experience smooth and enjoyable. We couldn’t have asked for a better look or better care.

2 /5 John Toigo: Probably the first negative review Ive ever written. Stopped in for quick visit to buy a couple pair of dress pants. Found two that I liked; the seamstress pinned them, rang me up for $1,200, and I was on my way. Only later did I realize I was charged an additional $75 for AK Rikks to hem them; its not a lot of money but one would think enough to have them throw some stitches in the cuff for free; doesnt matter. It took almost three weeks to get the pants back, and I had to call them after two weeks to see what was going on. Picked up the pants in a rush, assuming they would be hemmed correctly. Unfortunately, they werent. The next day I put on the first pair, and they were good; cool. A week later I went to put on the other pair. . .they werent even touched. How did the sales rep not even check to make sure everything was ok before handing them over. Just a bad experience all the way around. I sent a casual email to customer service letting them know of my experience: Im not looking for money back, or a discount etc, just wanted them aware; as a business owner, Id like to know if my team dropped the ball this badly. Crickets. No response. Miss after miss after miss. Ill get the pants taken care of somewhere else.

5 /5 Michael Gibson: Drove by the store for 2 years and decided to go in today. Definitely a high end clothier. Riv is an excellent personal shopper and stylist so make sure to ask for him when you are here. Great selection of Italian and USA made items as well as accessories for your wardrobe. Though we didnt end up buying the $6000 suit, we did find the pants, slacks and sport coats needed to take our style to the next level. In house tailoring is available to get the perfect fit. Only looked on the mens side today so I will report back with info on the womens area next time.