Cato Fashions - Kalamazoo (MI)

5 /5 Amy Rohr: Absolutely LOVE this store! Drove over an hour to shop here. So many cute options and awesome pricing! Everything fits perfectly. Very good quality. Sizing is awesome! Had the best customer service! Cannot wait to come back. Wish the company would bring a store back to Coldwater!

1 /5 Arianna Herron: Just in Cato in Kalamazoo and the person working here is very rude, swearing and abrasive. She is yelling about how people are not putting things away properly, shouting “ who knocked this over”. Just hollering through the store. Very unprofessional. Older lady who is shopping asked to use the restroom and I heard the worker all the way at the other side of the store tell her no, you will need to go to five below. I love the store but this is ridiculous.

1 /5 Shemita Sistrunk: I love this store, I really do. For years it’s always been one of my favorite places to shop. The customer service has always been great.... but today around 6pm I walked in, took approximately 4 steps and heard someone speaking very loudly across the store. She was expressing how she didn’t understand why the store was so messy and said “if you stop what you’re doing to clean we won’t have to spend as much time cleaning at the end of the night”. I have no issue with what was said but the tone (as if she were talking to her unruly child) and to be saying this across the store so loudly that she could be heard on the other side of the store was absolutely unprofessional, disrespectful and unacceptable for any place of business. I could not figure out why this other employee (who was clearly new) would allow her to speak to her in such a way. I would’ve quit on the spot and let her know she doesn’t get to speak to me in that manner. There is a right and wrong way to speak to people.

4 /5 Joy A: Nice place to shop, though sometimes the fashions can be hit or miss. However, they do get new stock in every week, so if you dont find something one week, chances youll find too much that you like the next week! Prices are good, and clearance prices are real bargains.

5 /5 leftys rightwich: One of the best clothes shopping I have had in a long while! Mindy, the assistant manager was absolutely one of the most knowledgeable people I have met in the area of matching clothing to body types. I got service I would expect from a high end boutique, no lie! Absolutely coming back!!