1 /5 Lena Stephen: I had the worst experience at this shoe store. I wanted to write this review the same day I got back but my husband said to reach out to the corporate. Which I did and they said they will call back and never did. Reached out to them again and they said someone will definitely reach out. Still didn’t bother to reach out. Seems like they don’t care about their customers either. It was the day of the Gamma release. I had went to the store and they said we’re not selling until 1:00pm. Got there probably like 12:35-12:40. There was a little line. Standing out there in this freezing cold weather trying to get my husband, son, and myself these shoes as a gift for Christmas. There was an African American employee letting two people at a time in and then when it was my turn. There was two people behind me that was African American and was asking if a certain size was left and she said yes and was gonna let them go in before me. Luckily they were nice and honest enough they said no she’s here before us and I said yes I am. She didn’t want to let me in cause I’m white and was the only white person out there. So I asked her what was the next shoe size for kids she said 4. I said I’ll take it but she had this disgusted face like she didn’t want to let me in. So after I walked in she was supposed to go get me the shoes I wanted and take them to the front checkout. While I was waiting there I asked the African American racist manager if they had a size 10 in men she said no sold out. Then I asked her about the size 6 in men she said no I just sold the last one. I then heard her scream to the employee. I’m not selling anymore men’s shoes if the line doesn’t calm down. But she realize it did. So the employee came back with the size 4 and said I have the shoe here and I said yes that’s mine and the manager said no you asked for a size 5 1/2 half and I said no I asked if you had a size 6 in men and I had told her I told the employee at the front door I want the size 4. She said no that’s for someone else’s and I heard the employee say we also have a 5 1/2 so I asked the racist manager I’ll take that 5 1/2 she said no don’t have it. I said what size do you have she said we don’t have any sizes left. Just to not sell me any shoes. The employees were laughing and they were racist as well. So I sat in the car watching people walking out with bags. So I waited in line almost two hours freezing got sick for Christmas and I got to miss out to spend Christmas with my family and couldn’t get their Christmas gift. All because the manager and the employees were so racist. I’ve never experience this kind of behavior like this in my whole life at any store. I’m so disgusted so if your white don’t waste your time. You will leave the store with nothing cause they won’t sell you anything. I will be taking further legal action.
