2 /5 Theresa: Three people working. Aside from a greeting called from behind the register when we walked in, no one approached me while I was trying on 5-6 coats and shopping for gloves. The selection of coat styles and sizes on the racks is terrible and not organized. The only way to try on the right size is to get them to bring you something from the backroom, but when no one offers youre out of luck. I stood there holding gloves wanting the correct size in black rather than gray while looking for a salesperson. No one approached. Finally I asked at the register. Without checking she said no they didnt have them in the back. I said ok, Ill go to Somerset. Suddenly she remembers theres a new shipment in the back. I said were going to Somerset for the coat anyway and left. Wont go back to the Rochester Hills store. Very snobby and prejudged us based on how we were dressed. We dropped in impulsively after helping a friend move furniture. Their loss. Got what we wanted the next day with super friendly, helpful staff at the Somerset location! I tried on the correct size and they ordered the color and size coat I wanted. Also had the gloves we wanted. Restored the holiday spirit for us, so we shopped at other mall stores there as well.
