1 /5 Bianca Price: I have been an A list member since 2015. A note to other greater Lansing A list member the slim manager with the glasses does not care if you spend the amount of money to become a A list member. I asked to have my coupon reapplied (the same day) after I bought pants that were see through. She told me she was the "manager" and it is against company policy to reapply coupons. These were earned coupons from purchases.
On top of that she was providing lost prevention customer service.
Then I went to make a return, and she was overly hovering over the wonderful customer service person who is helping me make my return, as if I was going to try again to get a coupon around reapplied.
I encourage all A- List customers to stay out of that store because its not really the place for you.
I hope it was worth aliening a customer who spends money that can assist in the stores daily/monthly/yearly goal.
I feel undervalued, singled out and penalized. So, all my purchases will be made online and all returns made to the store.
