Rainbow Shops - Westland (MI)

1 /5 Daysnightstripsbites: Always dirty. They have a dressing room but you cannot use it. They play music on a radio that consists of nothing but a ton of static,so its very irritating to listen to. Card machines are always broken.

1 /5 Starr With A Vision: I dont know where my last review went, but I believe the store is deleting them. I’m posting it again because it’s important to share how I was treated and how other people of color may also be treated in this store. Even before this recent encounter, my shopping experiences here have not been the best. I usually shop online, but this time I had my item mailed to the store. While I was there, I decided to look around and pick up a few more things for my upcoming trip. I quickly noticed that I was being followed around the store from rack to rack. It made me fearful, wondering if it was actually a store clerk or a deranged individual. Finally, I couldn’t take it anymore and loudly asked the person to stop following me. He replied that he wasn’t following me. The fact that he could respond face-to-face was telling in itself. The manager, who I think was a manager—a woman with black hair—heard our exchange. Instead of asking if I was okay, she shouted, “He’s just doing his job.” What exactly is that job? Following customers around like a crazed stalker to the point where they cant shop in peace? This incident occurred in December 2024, just before the holidays. I understand the need for security during a time when shoplifting can increase, but this was excessive and extremely uncomfortable. I should have left after the managers response, but I still needed to pick up the item I had ordered online and paid for. When I approached the cashier, she was very rude. She didn’t say hello and barely seemed willing to process my payment. I expressed my dissatisfaction with my experience—from the behavior of the security guard to the attitude of the cashier and the manager. When I asked for the general manager’s contact information, she simply pointed it out. She didn’t want to hand me my receipt and just laid it on the counter for me to pick up. I will never step foot in this Westland store again. I will travel further to the Inkster store if I need anything quickly; the staff there are fantastic and very helpful, even though it’s not a convenient location for me. They assemble outfits for you quickly! Otherwise, I will be shopping online. Beware—you’ve been warned. Don’t give this store your money!

1 /5 F A: Dont buy from the bra and underwear part of the store. I bought a bra and went home, and put it on the clasp broke off immediately I noticed the clasps are made of cheap plastic as well as a lot of the products thats why they tell you no refunds I should have looked at that,but I was not expecting so

4 /5 Brandi P.: Good selection of clothes that you may not see at other locations.

5 /5 Lauren Sly: Im new to the area and this location, but I will definitely be coming back for more soon! Excellent customer service from the moment I walked in. I went in to find a dress for a specific event and left with everything I needed for the whole outfit. I was helped by the nicest person, and the manager was incredibly helpful too. I highly recommend for a great selection of clothes and accessories (I purchased both) for amazing prices.