3 /5 Eric B: Ive been here before for alterations and usually dont have an issue, but this last time unfortunately wasnt as good as before. I took in a pair of pants for a hem the pants are a leather type of material, when I picked the pants up they were chewed up at the bottom from attempts to thread them with the sewing machine. I noticed it right away so I inquired. I was told the material was too thick he couldnt hem them properly. I guess the biggest issue is he didnt tell me up front. He just handed me the items as if everything was fine, the pants were just rolled under and taped which I couldve done myself , looks terrible and I was charged full price... very disappointing but I simply paid and left no time for a back & forth