Urban Exchange - Grand Rapids (MI)

3 /5 Abigail Simons-Scalise: Woman at the front was friendly but their style selection is not great and they seemed to inflate their prices on designer items. Reading their responses to other reviews, it’s really confusing why they set their pricing model off the original retail price instead of current value/condition of the item. I tried on a Zimmermans jumpsuit with some mild wear/tear that they had priced $115 MORE expensive than the exact same jumper in better condition on the real real. I could understand a small business being priced somewhat higher, but not that much. It was almost double the price. Several items were like this. It seemed like they’re banking on folks not knowing the true value of pieces in their shop which made it feel like a rip off

1 /5 Lori Arnold: Sales lady was very rude as we entered...she greeted us with we close in 15 minutes Prices were high...waste of our precious time. We are used to the Eco chic boutique in Dyer Indiana....better clothing and super friendly staff that makes you feel welcome.

5 /5 Kelly Yagiela: Thank you Urban Exchange for saving the day and having the perfect dress for the wedding I attended today!! I love this dress and I love that it was 50% off. Staff was super friendly and helpful and Ill most definitely be coming back :)

2 /5 Kacey: Interesting place. The staff was quite friendly, very informative and helpful. I loved that. The concept of color coding was cool. However, I started to see the prices and was shocked. I couldnt understand whos buying these. The lowest price I found was $30, most things were $80, and many were $100-$200, and these clothes are used. Whos buying used clothes for these prices? If I want to spend $150 on a dress Id buy a $150 new dress. I did see a stained shirt as well, I believe it was in the whites/red section towards the back, whatever, I see lots of stained shirts at goodwill, but for these prices? Whos the audience? Clearly there is one, but who? Why? I went to multiple consignment stores today, most expensive clothing piece I saw at those was $25ish

5 /5 Ellie S: I love this shop!! They have a wide range of great clothes, and the staff are so nice and helpful. I’ve never noticed issues with cleanliness or flaws in the clothing - it basically feels like I’m browsing brand-new clothes. Plus they have great sales and even the normal pricing seems fair, given the quality of the items. I went in today to try to find a dress to wear to a wedding, and came out with three great options for less than I would have paid for any one of them at a different store! Whatever clothing you’re looking for, go check this place out :)