Crunch Fitness - Kentwood - Grand Rapids (MI)

5 /5 Makayla Williams: The gym is well maintained, there is a lot of equipment variety, classes of almost every kind and the staff has always been super kind. As a bigger individual its one of the better gyms Ive been to and being comfortable at. The crowd of people who go here are also very nice, respectful, and do not pressure you to speed up your workout process if they want to use the machine.

4 /5 john gasper: Really good workout facility for what it is. There is plenty of equiptment even when the place is too busy. I do question the choice to have included 9 flat benches but only one incline and one decline. The one incline is never available. The music being played is absolutely terrible. Same lame remix crap over and over and over every day with no variety whatsover. And why is this trash just absolutely blasting in the lockerroom/restroom? To get people motivated to vacate as fast as possible? I question how this place has been open for less than a year and all the machines are dusty and filthy while 5 employees are standing around doing nothing. Biggest issue is the parking lot. I realize the building is not new, but the lot is similar to a bombed out airfield in the middle east. I ride a bike most days and it is downright dangerous. Completely inexcusable.

2 /5 TaShónnTrenn White: I was surprised that in the locker rooms they do not have changing rooms by the showers. If you want privacy while get undressed to take a shower, get dressed after a shower, or simply change into workout attire, the only option is for you to use one of the bathroom stalls. Which may seem okay but it really isnt as a regular stall doesnt leave you much room to undress or get dressed. The facility seemed nice but having private space to get dressed or undressed is pretty important.

2 /5 Joe LeFevre: Was great when it opened since then there has been a steady decline in how clean they keep the gym. They also have staffing issues. One weekend I showed up and no staff was there just a signed taped to the check in computer that no staff was there that day and to scan in. The biggest issue now for me is their kids care room. My wife and I have had over 4 times where we show up during the kid care hours and they have no staff to operate their kids care room. No posts on their website or facebook to notify customers that they have no staff. This is not acceptable or a big ask. This issue has been going on for months.

3 /5 Tim Brower: They seem to have started to pay attention to stafing. It is cleaner than it has been. Unfortunately, theyre no longer keeping it. Its almost unsanitary the amount of urine that was on the floor under the unarals. Im sure everyones tracking that through the gym They dont seem to be interested in staffing it anymore either. Also, equipment and bathrooms seemed to be broken and they dont fix it. The people that have left are very nice Unfortunate is its a very nice gym. You could tell ownership has lost interest.