Crunch Fitness - Southgate - Southgate (MI)

1 /5 Bella Lugosi: I was really liking the gym at first but recently there’s been no wipes to clean the machines just dirty reusable rags in their place which is gross cause I don’t know even want to touch the rag also most of the treadmills have been out if service for weeks now and today the sauna in the woman’s locker room wasn’t hot … at all ?? There’s always a good amount of staff grouped up at the front desk just hanging out when there seems to be a lot of issues … not to mention we were ALL just charged our annual fee of $60 on top of the monthly payment, what is our money going towards ?

5 /5 1Super Woman: I absolutely love it here from the personal trainer Marco he’s an cool guy and very charming and respectful. I love the classes as well and it also comes in handy for when I’m working out by myself. I love Kathy, Maria, Nikki, Tammy work out classes. These ladies have motivated, guided me, and are like mentors to me and I appreciate it sooo much. This place is awesome and I’m glad to be apart.

1 /5 Natasha Kirchoff: i genuinely do not understand how this gym retains membership or has more than 1 star. I had a membership here for not even a month, and heres why. This gym is HORRIBLY managed. Its dirty, very clearly not consistently cleaned. The cleaning wipes are empty half the time. 80% of the time the workers are rude and not engaging, while just sitting up front on their phone CLEARLY not working and the manager is incredibly rude. Wish I caught his name. the machines are constantly broken, with them having one abductor machine that has been broken SINCE I STARTED. the water fountain has been broken on numerous occasions with my friend needing to drink my water since she couldnt fill her bottle. the sauna has been broken on 3 different occasions. i came in here to do cardio, and 6 of the treadmills were broken with the rest taken. theres like 6-8 stair masters and 2 are ALWAYS broken. its an absolute mess. i had to pay an annual fee despite like i said not having my membership for even a month. absolute scam

1 /5 Cody Miller: Several pieces of equipment (over 10) are always breaking and takes months to fix. Saunas and water fountains breaking frequently. BATHROOMS ARE NOT CLEAN no matter how much you complain to management. This gym grosses me out. The employees are friendly. However, I drew the line at the cleanliness. I no longer attend this gym. My wife and I have gone elsewhere.

3 /5 Anon: Love this gym, however, I have a few small complaints. For one, this gym is not the most hygienic of places. There is crusty build up of sweat all over the stair masters and treadmills, the mats are constantly smeared and ripe with sweat, and the mens bathroom looks like a saw trap. Also, one of the girls at the front desk has been rude and impatient with me repeatedly, making me feel bad for simply trying to ask for help. I try my best not to give customer service workers a hard time but she talks to me like a child. Other than those few gripes, I think this gym is spacious, inviting, and the majority of the staff is very kind and welcoming when it comes to helping customers out.