PNC Bank - St Clair Shores (MI)

5 /5 dani B: Madeline went above and beyond!! I went there for a personal loan and then ended up opening a bank account here because she was so amazing and helpful. My cousin been going here since before they were PNC and has been very happy with the services and I am very happy that Im going to be able to make it such a great place with such great people

5 /5 Emma Lamarche: Lisa, the assistant manager, was so helpful and kind. Despite our more complex situation she took the opportunity to learn and ensure we left satisfied. Her customer service was phenomenal and I will be making any future appointments for my banking needs with her. PNC is so lucky to have a great employee such as herself!

5 /5 Kiara Altman: Madison was so patient and kind. I don’t bank with PNC and had a slight issue that she resolved, along with the assistant manager. Her diligence and professionalism helped ease my nerves. I appreciate excellent customer service❤️

5 /5 Danielle Pereira: My husband and I greatly appreciated all of the help we had gotten from Paul! Everything went smoothly here, and everyone was professional and friendly. We definitely will be returning here!

1 /5 Nicole Seymour: This bank is a complete scam. I went here through a special loan program for low income families and it was the most terrible experience of my life. The realtor that was suggested advise for me not to get a scope done on my pipes. A few months later I needed a loan to get them cleared out. The mortgage end didnt inform me as a "first time buyer" that my taxes would go up after a few years of being here. When I say go up, they went from $114 to almost $300. Im a single mother that worked hard to achieve the goal of owning my own home and these people took advantage of me a customer of over six or seven years. They do not value loyalty of their customers. They only value the money that they make off of them. Even the low income families that they serve. The city where I live of only two years had more compassion and sympathy for me than them. The representative even told me this happens all of the time to first home buyers. Very dissatisfied as a long time customer and I will be filing a complaint with the attorney general. I think it is wrong how you treat your loyal customers that are trusting their money with your bank. Be weary of this bank.