1 /5 Patricia Provot: We stopped by for brunch today . My husband always travels Marriott so we know the hotels well , but were very disappointed with the food and service at this place
We arrived around 12pm . The restaurant was not busy . We had a table in the back of the restaurant which really needed some soul and decoration . It looked sad . The tables had white tablecloths , but they were not ironed well and looked tacky . My husband ordered a smashed burger and an old fashion , I ordered an avocado toast with sunny side eggs . The cocktail arrived after 30 minutes ! in glassware that looked like plastic . The overall cocktail did not look estheatically good . It looked like an ice tea . At 12.50 the food had still not arrived ( 50 min waiting ) . I tried multiple times to catch somebody’s attention , but servers kept going by without watching guests . When I finally inquired , the server explained the kitchen was backed up . I would advise to set these expectations at the onset to avoid frustrations . When the food finally came , it tasted good but did not look great . My avocado toast had scrambled eggs thrown on top of the toast . ( not sunny side up ) and that was about it .
The server apologized for the wait and removed the cocktail from the check . Not his fault . But the place needs to be reviewed for JW Marriott standards . From the server training , uniforms , the food in the buffet and the overall plating of food . Far from being a JW Mariott experience .
