Vitos Pizzeria - Lincoln Park (MI)

1 /5 Sophia Nikonowicz: As someone that comes here once a week, we will NEVER be back. Now I see why people choose chain restaurants instead of family owned. Both our meals were terrible. I took two bites of my pizza roll and flipped it over to realize it was burnt which is why it tasted terrible. They blamed their ovens and instead of taking it off the bill they took $2 dollars off. On top of that, the pasta dish was disgusting and my boyfriend did not even take more than one bite of it and they made us pay half price for it. They never offered to remake or anything. The server was very kind but from what it sounds like management does not care about whether or not guests leave happy and do not care if guests return. We will not be back. Our weekly pizza visits are now over due to terrible customer care. As a server, I would never let any guest leave unhappy and would advocate for guests to my manager. Management should be extremely embarrassed.

2 /5 Jason Heien: We ordered pizza, pepperoni pinwheels, salad and bread sticks. Everything was excellent, especially the pinwheels! But I cant give 3, 4, or 5 stars for a pizza that has canned mushrooms on it. Its 2023 and fresh mushrooms arent expensive. I would think that claims to offer "traditional pies" would not use canned mushrooms. No excuses, and disappointed Even Jets uses fresh mushrooms.. The antipasto salad was delicious too! We had to use our own dressing since the "Italian dressing that is provided it what you would expect to get from Gordons food supply out of a jug, cheap.

3 /5 Tony Apperson: I’ve been here twice and it is not a bad place for a little get together for maybe like a birthday or something because they do have some big orders and a few games for the kids. They have a decent section for little events on one side of the building so that way you don’t have to worry about people just seating their selves in your area. The fries are alright but the pizza was kind of just falling apart and not in a great way… Our waitress was the same waitress as the last time though and she is always on point.

1 /5 Adam: The food is inconsistent ranging from very good to very bad. In the event that you have an issue with your order you can expect poor customer service. Ive had burnt jalapeño poppers, burnt pizza, overly thin pizza and bread where it is basically a cracker and it shatters when you try to bite into it. Frequently gave me pizza with the wrong toppings and when I called they wouldnt even let me speak with a manager because "they would have to walk too far" to get them. Buyer beware, Vitos on Fort St. doesnt take care of their regular customers and doesnt care about giving you what you paid for or if youre even satisfied with any part of the transaction. Attached you can see pizza with literally no sauce, burnt thin cheese bread and overcooked dry jalapeño poppers.