1 /5 Claudio Martin: Tanger Outlets Grand Rapids
We were there on a saturday busy in general, not forbthos store though...my issue:
1st, the outlet closes at 9 pm, Id say some stores may close at 7 pm but this is the only store that closest at 5 pm.
2nd, trying to use the fitting rooms after 3 pm. YESS 3 PM they are closed...why? They claim lack of enough workers (???), as if they were Columbia or Under Armour...they barely had customers and let people in after 5.
Lastly, at 5 pm there are still cashing in on line customers until they are done. I waited to speak to the mabager, Sammy, it may have been 5:20 pm and she said she was the one ordering the closing of the fitting rooms.
I mean, the store should work ubtil at least normal outlet hours on Saturdays and if they are going to claim they close at 5 the fitting rooms should also be available, and if not, at least get a more simpathetic manager that listens.