Lane Bryant - Livonia (MI)

5 /5 M Foxy The Mama: I am going to do more than just post a great review of these ladies and what they do. I’m going to publicly post the letter they wrote me and subsequently mailed me to one of my homes. There is great customer service, then there’s the beyond generous, kind and attentiveness that they showed my daughter and I, simply put, a class of their own. I not only recommend this store, I recommend others patronize them and treat them with kindness and respect in return.

5 /5 Courtney Deska: Special shout out to the employee who helped me find a bra that worked- she went above and beyond, bringing me at least 10, and never rushing me even though they were closing soon. Great experience!!!

1 /5 Raquel Zamora: Bought one bra in-store and ordered another to my house. It never showed up. After telling the cashier my address FOUR times, it was returned to sender because of an incomplete address. The phone number doesnt even get you in touch with a real person, its all automated. Never had such a bad customer service experience, Im really disappointed because Ive been buying my bras at Lane Bryant for years and its always been great.

5 /5 Marjorie Wiggle: I can’t tell you what a pleasure it is to shop at the store your associate Evelyn is always a gem to work with and very friendly. She gives great suggestions and also let you know what the promotions are when you’re in the store. We also have great conversation and I appreciate the excellent customer service.

5 /5 Lynne Miller: Big thank you to Michelle today 5-5-24, a seasoned professional. Ill be back, just because of her kindness, patience, courteous personality. She really really could professionally teach all the younger associates how to be a professional like herself. Outstanding customer service. *Update- received a very nice card in the mail from Michelle Barnes @ Lane Bryant. Like I said, outstanding customer service.