Platos Closet Grand Rapids, MI - Grand Rapids (MI)

2 /5 Carly K: I hadnt been to this Platos in a couple years but I was in town today so I figured Id swing by, see what they had, and try to sell some clothes. And let me start by saying, I usually find most people who rate secondhand stores poorly because of their clothes not being bought to be overdramatic. They have to be choosy. But this experience really rubbed me the wrong way. After I dropped my items off and started browsing, I was reminded of why I never shop here - theres easily three to five feet worth of shirts in size S, another three to four feet of M, maybe two to three feet in size L.... Then maybe a foot of XL, pretty much nothing 2XL or more. In every category. This is such a stark difference to the Muskegon Platos or even East Lansing. Not finding anything, I left and came back later for my clothes. Of the maybe 20ish things I brought in, they took one, citing "age of label". This was bizarre to me since the one skirt they took was about 4 years old and a good third of what I brought in had been bought in the last year. When I opened my tote, I noticed about half of it was still folded just as I had done it (unless they really took the time to redo the tri-fold on my tees). Incredible. Perfectly good Patagonia, Puma, Underarmor, Fashion Nova, etc not even looked over, maybe because they realized it was mostly XL and 2XL. Coincidentally the skirt they did buy was a size L. Dont waste your time here if youre above a size 8. Edit to add: I took the exact same tote of clothes to the Platos Closet in East Lansing and they took 15 items for $60. Guess it wasnt all "AOL" or whatever after all.

1 /5 Lynnn: Went here back in July to see if they would take a juicy couture chain necklace I recently purchased but didnt need anymore. The most they would offer me was $3 (even though it was worth a lot more and they were going to sell it for more) and as I was browsing the store waiting for them to call me up I overheard them talking bad about me and claimed the necklace was "fake juicy". I ended up declining their offer and ended up selling the necklace for more on my own, but I hope the employees learn that the store is small, and we can all hear you talk poorly about your customers. Looking at the reviews I know Im not the only one who experienced this before.

1 /5 Kasey Clark: Dropped off a bag of Hollister, American Eagle and Old Navy clothes that were barely worn and no stains… was told it would be 4 hours to go through.. never received a text to pick up so I went in before closing to be told that they are passing on everything due to stains and wear! Rude girls working and didn’t seem to care! Poor business etiquette and I will be sharing my experience with all my friends and clients at my office! Awful!!

5 /5 Julia Eriksson: Best Platos ever, very nice manager with the best services and all the hard-working co-workers. Thanks will be back

5 /5 Sarah Cady: the music can be a bit loud sometimes, but i do enjoy finding pieces in here! I havent tried to sell anything here before, but they always seem to have cute stuff.