Old Navy - Grand Rapids (MI)

1 /5 Annie: It’s as if I personally offended the cashier who I encountered to make a simple exchange. If you can’t employ people happy to work for you, maybe at least have them work in the back or somewhere they don’t face the customers? This employee needed a little more training!

3 /5 Meghann VanderZand: We had to do a simple return and then buy items and it took forever! The manager was not nice and not friendly at all. She was hopping back and forth trying to help different cashiers and leaving us to wait… we didn’t appreciate that!

4 /5 Gwenevere Mueller: Visited primarily to find a two piece swimsuit for my 6 year old daughter. They only had a few options but we scoured the clearance and found some cute pieces of clothing, a shirt and sweater for example. I wish they had more clothing like the website does.

5 /5 Leah Mangan: I returned some items and the woman who helped me was nice. I was asked if I was finding everything okay. Store was clean, the swimsuits were jammed together on a rack making it hard to pull out the one you wanted.

5 /5 Nicholas Potter: Great deals and friendly staff. Old Navy has the best-valued tees.