3 /5 Cliff VanGieson: I had a very bad experience opening my account with another branch so I decided to travel to this branch and got to talk to Brianna and she was an amazing teller. I wanted to close my account because of the bad experience and it would cost me $50 to close the account since it was not opened for more the 6 months. Brianna reached out to her manger to see if I could get that waved due to the experience I had. The branch manger Sydney decided out of the kindness of her heart to waive the fee. If I would of started at this branch I would still be a client. I want to thank both Brianna and Sydney for going out of their way for a customer. If I ever come back to the bank I will travel to this branch. Thanks again.