The Edge Fitness Clubs - Westland (MI)

1 /5 Robert: What started out as a good gym when it opened has deteriorated over time. This place is more of hangout and free gym membership for the employees. Equipment breaks consistently and stays broken for months while the employees workout in their private fitness area and make milkshakes all day long. The sauna needs a hard remodel since the seats are falling apart. It was a good gym back in 2019 because of the layout helped with crowding, but nothing has changed in the 6 years its been open.

1 /5 ranya bntsyria: I want to give a zero star review so badly, I signed up for a no-contract membership with edge Fitness, and I was completely misled. I cancelled my membership, but they still charged me after the cancellation. When I disputed the charge with my bank, ABC Fitness took the money back and tried to blame me. They said the issue was because they “cancelled the wrong account number,” even though they are the ones who messed up my member ID, not me. Somehow I’m the one paying for their mistake. This was supposed to be a no-contract deal, but it turned into a headache and a fight just to get my money back which I did not get back . Very unprofessional. Be careful with this company and keep every screenshot and every email, because they do not take responsibility for their own errors.

4 /5 Tyrone Ross: Clean, modern gym. Not crazy busy like LA fitness and not crazy expensive like Lifetime. I havent noticed anything concerning here. Its a great workout spot! 4 stars and not 5 because there is no basketball or pickleball ball court. I also wish they had paper towel in the restrooms. Besides that, no complaints. Showers and bathrooms are very clean

1 /5 Michael Fritz: Extremely Disappointed – Unsafe, Neglected, and Unprofessional Environment I was a member at The Edge Fitness and feel compelled to leave this review to warn others. The overall condition of the facility is unacceptable and deteriorating rapidly. • Broken Equipment Everywhere – Machines are constantly out of order, sometimes for weeks or months. Even basic cardio and strength equipment are unreliable, making it difficult to get a consistent workout. • Unsafe Sauna Conditions – The sauna is literally falling apart. Loose boards, broken seating, and warped surfaces make it not only unusable, but dangerous. It’s been this way for far too long with no meaningful repairs. • Lack of Cleanliness – The locker rooms, showers, and bathrooms are often filthy. I’ve seen broken showers, non-functional toilets, and sinks that don’t work. This is a basic hygiene and health issue. • Offensive Music & Unprofessional Culture – Music played loudly over the speakers is often offensive or vulgar. Even worse, it seems like the gym is treated more like a hangout spot for the employees than a professional fitness facility. Staff are frequently seen socializing, working out themselves, and ignoring member needs. For a gym that promotes itself as a premium facility, The Edge Fitness has failed on every basic standard—safety, cleanliness, professionalism, and upkeep. I regret spending money here and would strongly recommend looking elsewhere until serious changes are made. Would add the video i have of many more broken items, but it will not let me upload videos.

1 /5 Abdulrahman Alqahtani: When I signed up at Edge Fitness, I was clearly told there was no contract and that I could cancel my membership at any time. However, when I later tried to cancel, I was informed that I still had to pay for the remaining term of a contract I was never made aware of. I was also told the only way to cancel without penalty was if I lived more than 10 miles from the gym. I moved to a different city over 20 miles away and was still required to pay the remaining balance. This experience feels misleading and unethical. I strongly advise anyone considering Edge Fitness to read every document carefully before signing and not rely solely on what the front desk staff tell you. It seems that sales commissions take priority over honesty and customer trust.