Anazeh Sands Billiards - Wyoming (MI)

3 /5 Argon Mitternacht: Sands has been a go-to place for my co-workers and I over the years. Good food and the service is generally to pace but not always. Appears to be understaffed in the bar and dinning area at all times. While I have never had anything negative to say about this establishment, its always that one experience that sticks with you; be it a stellar or an unpleasant one. This day we dine in and my coworker had ordered some food to go to bring home to his kids. He mentions we are going to be in a hurry upfront so the waitress knows. We order, she writes nothing down. Our food comes and a few details are wrong. I had tots but received fries. I make light of it as Im not one to care much for such things. The problem arises when we finish eating and tell the waitress we are ready for our bills. Fifteen minutes go by, my coworkers wife is on the phone urging him to hurry. We needed to get out of there. Our waitress doesnt seem to be in a hurry and for every new customer that came in she would chat with them and get their drink order. My coworker finally goes to the bar and asks her if she can run his bill so he can leave. Hes visibly frustrated but polite and mentions the time we had been waiting, to which the waitress replies "Well, youre not the only customer in here." Its snarky and he simply tells her that he thinks her comment was not necessary. He leaves and my other coworker and I pay our bills and she proceeds to complain to us about him, telling us her comment was necessary. Thats the context. Ive worked in customer service before, you have your days, I get it but she was rude and we wish your restaurant the very best.

1 /5 Marina Loutzenhiser: I just got done bragging to my family and friends about how great the service is here and how wonderful and understanding the servers are here. But tonight we had the worst experience. Our server named Heather; who is also a manager; was so rude to us. We misunderstood about the wings and thought traditional meant not breaded as I can not eat flour. We were use to B-dubs. And we explained this to our server that we misunderstood and she rudely snapped at us. She also forgot to bring our sauces, a lime for my friends drink. When we asked for a refund for the wings I can not eat she refused. I just wanted to swap them even. But if she doesn’t like her job she should look into another career. So so disappointing. not to mention after the issue we were not checked on barly again the rest of our evening. I also work in the restaurant business, I get it. But to treat customers like that? Breaks my heart.

5 /5 Ava: I played 8 ball pool for an hour for a great price of 12$!! I also got a crispy chicken wrap and spiral fries. It was the best food Ive ever eaten and it smelled delicious! You should definitely come here, I recommend this place 100%.

4 /5 Sheri Holben: Food is excellent. We dont really play pool. We just eat. Love the place

4 /5 Aaron Lehrman: Extremely great value and an amazing place to play pool. - Coma to Die For: Colossal! You cannot fit this thing in your mouth. I have ordered many large burgers, but this one did not squish down much to fit. It was dense. I had to eat it by biting above and below. That said, it held together until the end (barely). The burger was a medium quality beef weighing one pound. I ordered it medium and it was a little closer to the medium well end and thus a little drier. Toppings were well balanced except the onions were a little too much, the bacon and cheese was actually a little on the lighter side (mainly because the the massive amount of beef). I’m nit-picking, though. It was still all around magnificent. And it is a great bang for your buck! For as much as you get for $14, almost no one is going home hungry! I dare say most will be taking a box of leftovers home. I ordered mine with ketchup, mayo, onion, tomato, and lettuce. - Fries: Great battered fries with a wonderful blend of seasoning and a small hint of spice. Great crispy outside with a fluffy inside. Just a little too salty, though. - Water: I usually don’t say much (and this is totally minor), but the straw was not tall enough for the glass. I usually don’t use a straw anyway. Minor detail. - Service: A helpful waitress that was very social and helpful. The meal was served rather quickly and I was checked on often. I was never waiting more than a minute for attention and help. - Atmosphere: Cozy and friendly. You get the sense that people from every aspect of life come. You had families, close friend groups, serious pool sharks practicing, and the average Joe (like me) just having fun. This place has been around a while and I can see why. The tables are kept up well and there are a ton of them. There is still plenty of room to socialize and enjoy the evening. The biggest concern is parking. The front parking is very tight. Leaving is an issue as you have to go to the back parking lot to turn around, but there is plenty of parking and space in the very back where a dirt parking lot is. I’ve been wanting to get here for a while and I was not disappointed. I wouldn’t mind coming back here for sure. Visited on a Wednesday at 4:30 PM.