TGI Fridays - Southfield (MI)

2 /5 Amanda Jones: 45 min to get beverages. Hour and a half to get appetizers and order. Going on 2 hours15 minutes still no main course on the table. Havent even seen my server in over 30 minutes. Empty glasses. Not busy at all. Actually were the only table left that hasnt eaten yet.People behind me have been waiting an hour for check. Got here at 725. Its now 10pm. Still no food. Literally worst service Ive ever experienced.

5 /5 Tiffany Sadler: ⭐⭐⭐⭐⭐ My daughter and I had an awesome experience at TGI Fridays in Southfield, Michigan! Ms. April was absolutely amazing so kind, attentive, and welcoming. The entire staff made us feel comfortable and well taken care of. Our food was hot, fresh, and delicious, and the service from start to finish was outstanding. We truly enjoyed ourselves and will definitely be back. Thank you for such a great experience!

3 /5 Matthew Costello: This was a weird Fridays for me. I am one of the few people left on this planet that goes out their way to eat at TGI Fridays whenever possible as its nostalgic for me and I’ve always been a fan since before their long downfall. I’ve been to locations recently in Orlando, Richmond, Indianapolis and Los Angeles however this location in Southfield is most certainly pushing the limits of just how bad service can be in a dying TGI Fridays. When getting service in a dying TGI Fridays you always sit at the bar if you hope to not wait a million years. This proved somewhat successful at this location however once my order was placed it took twenty minutes for the happy hour potatoe skins to show and a total of 47 minutes for my sizzling chicken as cheese. Yes Fridays take a million years but this one took two million years. I waited patiently as you have to as a Fridays and eventually was rewarded with a sizzling chicken and cheese that was yummy. It was difficult eating with the plastic ware though. They have plates but not silverware so I’m not sure what’s going on here. One more thing, the ac must be on the fritz. It was 68 outside but very warm inside Fridays even with the floor and box fans setup on tables and the bar to help circulate air. All in all this was by far the strangest Fridays I’ve been to. I think I’d come back.

2 /5 Mike Johnson: This is not the Friday’s of yesteryear. Went there on a Saturday afternoon. It was dismal. Very little traffic and they had one waitress in the entire place. She did her best but service was slow. I went to the bar to ask what single malt scotches they had, the bartender didn’t even know what it was. Out of frustration, he eventually told me whatever they had was in the display behind the bar. I truthfully have more variety in my home liquor cabinet. We ordered a large selection of appetizers, we were ready to leave 2 hours later before the last order came up. In summary, the employees were poorly trained and staffed, service was slow, the liquor inventory was non-existent other than a few popular mainstream selections. What’s left of Fridays probably won’t be around much longer from the looks of how this one was being operated… This used to be a prime location… a happening spot. Sad to see Added 12/8/2025 Not sure whats worse the bullshit corporate response or none at all... in the end we all know nothing ever gets fixed...

2 /5 Angel Smith: I was at Fridays, yesterday for bingo. I enjoy everything games, drinks n some food. The ribs are terrible, just because u have a appetizer card, doesnt mean your food shouldnt be better. They were burnt and hard, very disappointed.