Powerhouse Gym Northville - Northville Township (MI)

1 /5 Arjun Vashi: The worst gym in Michigan, they will sign you up for a year minimum and will not let you cancel, it costs $1 to start and $200 to cancel, VERY UNTRUSTWORTHY and money driven. I’ve never used their facility and they refused to let me cancel my membership, had to close my entire bank account to get not get charged, DO NOT JOIN THIS GYM! MESSAGE ME AND I WILL GET YOU A DISCOUNTED PRICE AT LIFETIME. Terrible facilities, staff, small chairs, lack of equipment, I’m not sure how this gym is still around. DO NOT JOIN!

5 /5 Michael Hadjinian: This location is clean, spacious, well-lit, inviting and well maintained. I like the open spaces where I can craft my own workouts, or stick to machines and never have to wait. This is a great location to continue my health and workout journey!

1 /5 Lucy Bonkat: I had a very disappointing experience at Powerhouse in Northville. I was at the front desk asking a few questions, as I had just purchased a membership the day before. I was responded to in a passive aggressive tone, as if these questions weren’t important enough for their time. Her name was Julia, she had a very unsettling demeanor and even walked away while I was still talking. This is extremely upsetting considering how excited I was for my new gym membership. This experience made the situation unnecessarily uncomfortable. Front desk staff should be approachable and willing to answer questions, not condescending. Unfortunate to say I will not be returning to this location.

1 /5 Sara Hamdan: I’m really disappointed with the overall experience at this gym. From the start, the communication from the staff has been poor. We were not clearly informed about all the details of the membership when we signed up. The biggest issue came when we decided to cancel our membership. Without warning, they had already charged us the yearly fee again, even though we were planning to stop. When we asked if we could return later in the same year without paying the fee again, we were told that after 70 days we’d have to pay the yearly fee again. That makes no sense – how is it a “yearly” fee if it doesn’t actually cover the year? This lack of transparency and confusing policies made us feel taken advantage of. For that reason, I don’t recommend Powerhouse Gym. There are other gyms with better communication, clearer pricing, and fairer policies.

1 /5 Teja B: Honestly, this is a phenomenal gym great amenities, and very clean. However, I give this a one star rating because of the number of issues that I encounter every time I visit. Account isn’t set up properly and I have to wait to talk to somebody and usually in the evenings they’re just trying to sell me something rather than to actually help me. I’ve started to believe that the team is intentionally creating issues in order to try to upsell me which has become frustrating and which is why I will not be returning to the gym.